{"id":107555,"date":"2026-11-11T14:01:09","date_gmt":"2026-11-11T05:01:09","guid":{"rendered":"https:\/\/boxil.jp\/mag\/?p=107555"},"modified":"2026-11-11T14:01:10","modified_gmt":"2026-11-11T05:01:10","slug":"11890","status":"publish","type":"post","link":"https:\/\/boxil.jp\/mag\/a11890\/","title":{"rendered":"AI\u3067\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u304b\u3089\u969c\u5bb3\u4e88\u9632\u307e\u3067\u81ea\u52d5\u5316\u3059\u308b\u306b\u306f\uff1f \u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u682a\u5f0f\u4f1a\u793e\u306b\u805e\u304f\u300cService Collection\u300d\u306e\u7279\u9577\u3000[PR]"},"content":{"rendered":"\n

\u793e\u5185\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306b\u540c\u3058\u554f\u3044\u5408\u308f\u305b\u304c\u4f55\u5ea6\u3082\u5c4a\u304f\u3002\u969c\u5bb3\u304c\u8d77\u304d\u308b\u305f\u3073\u306b\u904b\u7528\u30c1\u30fc\u30e0\u3068\u958b\u767a\u30c1\u30fc\u30e0\u306e\u9593\u3067\u60c5\u5831\u304c\u884c\u304d\u6765\u3057\u3066\u5fa9\u65e7\u304c\u9577\u5f15\u304f\u3002\u3053\u3046\u3057\u305f\u60a9\u307f\u3092\u62b1\u3048\u308b\u60c5\u30b7\u30b9\u30fbIT\u904b\u7528\u62c5\u5f53\u8005\u306f\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u76e3\u8996\u30c4\u30fc\u30eb\u304b\u3089\u306e\u30a2\u30e9\u30fc\u30c8\u304c\u591a\u3059\u304e\u3066\u3001\u672c\u5f53\u306b\u91cd\u8981\u306a\u901a\u77e5\u3092\u898b\u843d\u3068\u3057\u3066\u3057\u307e\u3046\u30b1\u30fc\u30b9\u3082\u3042\u308b\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n

\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u682a\u5f0f\u4f1a\u793e\u304c\u63d0\u4f9b\u3059\u308b\u300cService Collection\u300d\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u30fb\u30a2\u30e9\u30fc\u30c8\u30fb\u969c\u5bb3\u30fb\u5909\u66f4\u30fbIT\u8cc7\u7523\u3092\u3072\u3068\u3064\u306e\u57fa\u76e4\u3067\u7ba1\u7406\u3057\u3001AI\u3067\u5bfe\u5fdc\u3092\u81ea\u52d5\u5316\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002<\/p>\n\n\n\n

\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u682a\u5f0f\u4f1a\u793e\u306b\u3001\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306e\u81ea\u52d5\u5316\u304b\u3089\u30a2\u30e9\u30fc\u30c8\u306e\u96c6\u7d04\u3001\u958b\u767a\u30c1\u30fc\u30e0\u3068\u9023\u643a\u3057\u305f\u969c\u5bb3\u5bfe\u5fdc\u3001\u5909\u66f4\u30ea\u30b9\u30af\u306e\u4e8b\u524d\u8a55\u4fa1\u3001ITIL\u306b\u6cbf\u3063\u305f\u57fa\u76e4\u3065\u304f\u308a\u307e\u3067\u3001\u300cService Collection\u300d\u3067\u4f55\u304c\u3067\u304d\u308b\u306e\u304b\u3092\u8a73\u3057\u304f\u4f3a\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n

\n
\n \n
Jira Service Management\u306e<\/div>\n
\u30b5\u30fc\u30d3\u30b9\u8a73\u7d30\u3092\u898b\u308b<\/div>\n <\/a>\n \n
Jira Service Management\u306e<\/div>\n
\n \n <\/path>\n <\/svg>\n \u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b\n <\/div>\n <\/a>\n <\/div>\n<\/div>\n\n\n\n\n

IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30c4\u30fc\u30eb\u300cService Collection\u300d\u3068\u306f\uff1f<\/h2>\n\n\n\n

\u300cService Collection\u300d\u306f\u3001\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u682a\u5f0f\u4f1a\u793e\u304c\u63d0\u4f9b\u3059\u308bAI\u642d\u8f09\u306e\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u88fd\u54c1\u7fa4\u3067\u3059\u3002\u793e\u5185IT\u30b5\u30dd\u30fc\u30c8\u3084\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5bfe\u5fdc\u3092\u62c5\u3046\u300cJira Service Management\u300d\u3001\u793e\u5916\u306e\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u5411\u3051\u306e\u300cCustomer Service Management\u300d\u3001IT\u8cc7\u7523\u3084\u69cb\u6210\u60c5\u5831\u3092\u7ba1\u7406\u3059\u308b\u300cAssets\u300d\u3001AI\u6a5f\u80fd\u306e\u300cRovo\u300d\u304c\u3072\u3068\u3064\u306b\u307e\u3068\u3081\u3089\u308c\u3066\u304a\u308a\u3001\u958b\u767a\u30fbIT\u904b\u7528\u30fb\u30b5\u30dd\u30fc\u30c8\u306e\u5404\u30c1\u30fc\u30e0\u304c\u540c\u3058\u57fa\u76e4\u306e\u4e0a\u3067\u554f\u3044\u5408\u308f\u305b\u3084\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3001\u5909\u66f4\u4f5c\u696d\u3092\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u5f93\u696d\u54e1\u3084\u9867\u5ba2\u306f\u30dd\u30fc\u30bf\u30eb\u30fb\u30e1\u30fc\u30eb\u30fbSlack\u3084Microsoft Teams\u304b\u3089\u554f\u3044\u5408\u308f\u305b\u3092\u9001\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u53d7\u3051\u4ed8\u3051\u305f\u554f\u3044\u5408\u308f\u305b\u306fAI\u306b\u3088\u308b\u81ea\u52d5\u5bfe\u5fdc\u3084\u30c1\u30fc\u30e0\u3078\u306e\u632f\u308a\u5206\u3051\u3067\u51e6\u7406\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

Jira Service Management\u306f\u73fe\u5728\u3001Service Collection\u306b\u542b\u307e\u308c\u308b\u30a2\u30d7\u30ea\u3068\u3057\u3066\u63d0\u4f9b\u3055\u308c\u3066\u304a\u308a\u3001\u793e\u5185\u5411\u3051\u306eIT\u30b5\u30dd\u30fc\u30c8\u304b\u3089\u793e\u5916\u306e\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u307e\u3067\u3001\u3072\u3068\u3064\u306e\u5951\u7d04\u3067\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\n
Service Collection<\/strong> \u516c\u5f0f\u30b5\u30a4\u30c8<\/a><\/div>\n<\/div>\n\n\n\n

\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u62c5\u5f53\u8005\u306b\u805e\u304f\u3000IT\u904b\u7528\u306e\u8ab2\u984c\u3092\u300cService Collection\u300d\u3067\u89e3\u6c7a\u3059\u308b\u65b9\u6cd5<\/h2>\n\n\n\n

\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u30fb\u30a2\u30e9\u30fc\u30c8\u5bfe\u5fdc\u30fb\u969c\u5bb3\u5bfe\u5fdc\u30fb\u5909\u66f4\u7ba1\u7406\u30fbITSM\u57fa\u76e4\u3065\u304f\u308a\u306b\u95a2\u3059\u308b5\u3064\u306e\u7591\u554f\u306b\u3064\u3044\u3066\u3001\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306e\u62c5\u5f53\u8005\u304c\u56de\u7b54\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\"\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u682a\u5f0f\u4f1a\u793e<\/figure>
\n

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\u6e21\u8fba \u9686 \u6c0f<\/p>\n\n\n\n

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2024\u5e74\u306b\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306b\u5165\u793e\u3002\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u3067\u306fSystem of Work\u306b\u3088\u3063\u3066\u65e5\u672c\u306e\u304a\u5ba2\u69d8\u306e\u50cd\u304d\u65b9\u3092\u5909\u9769\u3059\u308b\u3054\u652f\u63f4\u3092\u4e2d\u5fc3\u306b\u884c\u306a\u3063\u3066\u3044\u308b\u3002<\/p>\n<\/div><\/div>\n\n\n\n

Q\uff1a\u793e\u5185\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u5b9a\u578b\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306b\u8ffd\u308f\u308c\u3066\u3044\u307e\u3059\u3002\u751f\u6210AI\u3092\u6d3b\u7528\u3057\u3066\u3001\u4eba\u9593\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u4ecb\u3055\u305a\u306b\u81ea\u52d5\u89e3\u6c7a\uff08\u30bc\u30ed\u30bf\u30c3\u30c1\u904b\u7528\uff09\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u3059\u304b\uff1f<\/h3>\n\n\n\n

A\uff1a\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3<\/u>\u306e<\/u>Service Collection\u306b\u7d44\u307f\u8fbc\u307e\u308c\u3066\u3044\u308bAI\u6a5f\u80fd\u300cAtlassian Rovo\u300d\u304a\u3088\u3073\u4eee\u60f3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff08Virtual Agent\uff09\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u300c\u30bc\u30ed\u30bf\u30c3\u30c1\u89e3\u6c7a\u300d\u304c\u53ef\u80fd\u3067\u3059\u3002<\/u><\/strong><\/p>\n\n\n\n

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\"Atlassian<\/figure>\n\n\n\n
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\u203b1 \u51fa\u5178\uff1aForrester Consulting\u300cThe Total Economic Impact\u2122 Of Atlassian Jira Service Management<\/a>\u300d\uff082026\u5e7410\u670823\u65e5\u95b2\u89a7\uff09<\/p>\n\n\n\n

Q\uff1aDatadog\u3084New Relic\u3001CloudWatch\u306a\u3069\u8907\u6570\u306e\u76e3\u8996\u30c4\u30fc\u30eb\u304b\u3089\u5927\u91cf\u306e\u30a2\u30e9\u30fc\u30c8\u304c\u767a\u751f\u3057\u3066\u73fe\u5834\u304c\u6df7\u4e71\u3057\u3066\u3044\u307e\u3059\u3002AI\u3067\u30a2\u30e9\u30fc\u30c8\u3092\u81ea\u52d5\u7684\u306b\u30b0\u30eb\u30fc\u30d7\u5316\u30fb\u91cd\u8907\u6392\u9664\u3057\u3001\u91cd\u8981\u306a\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3068\u3057\u3066\u307e\u3068\u3081\u3066\u8d77\u7968\u30fb\u901a\u77e5\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u3059\u304b\uff1f<\/h3>\n\n\n\n

A\uff1a<\/u>Datadog\u3084New Relic\u306a\u3069\u8907\u6570\u76e3\u8996\u30c4\u30fc\u30eb\u304b\u3089\u306e\u5927\u91cf\u30a2\u30e9\u30fc\u30c8\u306f\u3001\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306e\u300cService Collection\u300d\u3067\u96c6\u7d04\u30fb\u30ce\u30a4\u30ba\u524a\u6e1b\u3057\u3001\u5358\u4e00\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3068\u3057\u3066\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n

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\"\u30a2\u30e9\u30fc\u30c8\u306e\u30af\u3099\u30eb\u30fc\u30d2\u309a\u30f3\u30af\u3099\"<\/figure>\n\n\n\n
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200\u4ee5\u4e0a\u306e\u76e3\u8996\u30fb\u53ef\u89b3\u6e2c\u6027\u30c4\u30fc\u30eb\u3068\u306e\u30cd\u30a4\u30c6\u30a3\u30d6\u9023\u643a<\/strong><\/td>Datadog\u3001New Relic\u3001Dynatrace\u3001AWS CloudWatch\u3001Prometheus\u3001Splunk\u306a\u3069\u306e\u4e3b\u8981\u30aa\u30d6\u30b6\u30fc\u30d0\u30d3\u30ea\u30c6\u30a3\u30c4\u30fc\u30eb\u3068\u30ce\u30fc\u30b3\u30fc\u30c9\u3067\u9023\u643a\u3002
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AI\u306b\u3088\u308b\u81ea\u52d5\u91cd\u8907\u6392\u9664\u3068\u30a2\u30e9\u30fc\u30c8\u96c6\u7d04\uff08AIOps\uff09<\/strong><\/td>\u6642\u9593\u7684\u8fd1\u63a5\u6027\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u3001\u30a8\u30e9\u30fc\u306e\u985e\u4f3c\u6027\u3092\u6a5f\u68b0\u5b66\u7fd2\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u89e3\u6790\u3002
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Q\uff1a\u30b7\u30b9\u30c6\u30e0\u969c\u5bb3\u304c\u767a\u751f\u3057\u305f\u969b\u3001\u904b\u7528\u76e3\u8996\u30c1\u30fc\u30e0\u3068\u958b\u767a\u30c1\u30fc\u30e0\u306e\u60c5\u5831\u5171\u6709\u304c\u9045\u308c\u3066\u5fa9\u65e7\u304c\u9577\u5f15\u304d\u307e\u3059\u3002\u958b\u767a\u30c1\u30fc\u30e0\u3068\u9023\u643a\u3057\u3066\u3001\u969c\u5bb3\u5bfe\u5fdc\u3092\u77ed\u7e2e\u3059\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u3044\u3044\u3067\u3059\u304b\uff1f<\/h3>\n\n\n\n

A\uff1a\u958b\u767a\u7ba1\u7406\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300cJira\u300d\u3068\u540c\u3058\u57fa\u76e4\u3067\u52d5\u304f\u3001\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306e\u300cService Collection\uff08Jira Service Management\uff09\u300d\u3092\u4f7f\u3046\u3053\u3068\u3067\u3001\u904b\u7528\u3068\u958b\u767a\u306e\u60c5\u5831\u5171\u6709\u3092\u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3064\u306a\u3052\u3089\u308c\u307e\u3059\u3002<\/u><\/strong><\/p>\n\n\n\n

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\"JSM\u3066\u3099\u767a\u898b\u3057\u305f\u554f\u984c\u3092Jira\u306b\u8d77\u7968\"<\/figure>\n\n\n\n
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\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3<\/td>\u904b\u7528\u5074\u3067\u8d77\u7968\u3057\u305f\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30c1\u30b1\u30c3\u30c8\u304b\u3089\u3001\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u958b\u767a\u30c1\u30fc\u30e0\u306eJira\u30d0\u30c3\u30af\u30ed\u30b0\u3078\u8ab2\u984c\u3092\u4f5c\u6210\u30fb\u540c\u671f\u3002<\/td><\/tr>
\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5bfe\u5fdc\u6642\u9593\u306e\u524a\u6e1b<\/td>\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u304c\u59d4\u8a17\u3057\u305fForrester Consulting\u306e\u8abf\u67fb\uff082024\u5e7412\u6708\uff09\u306b\u3088\u308b\u3068\u3001IT\u904b\u7528\u30c1\u30fc\u30e0\u304c\u30a4\u30f3\u30b7\u30c7\u30f3\u30c81\u4ef6\u3042\u305f\u308a\u306b\u8cbb\u3084\u3059\u6642\u9593\u3092\u3001\u5c0e\u51653\u5e74\u76ee\u306b\u306f55\u5206\u524a\u6e1b\u3067\u304d\u308b\u3068\u8a66\u7b97\u3002\u203b2<\/sup><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

\u203b2 \u51fa\u5178\uff1aForrester Consulting\u300cThe Total Economic Impact\u2122 Of Atlassian Jira Service Management<\/a>\u300d\uff082026\u5e7410\u670823\u65e5\u95b2\u89a7\uff09<\/p>\n\n\n\n

Q\uff1a\u30b7\u30b9\u30c6\u30e0\u306e\u30ea\u30ea\u30fc\u30b9\u3084\u5909\u66f4\u4f5c\u696d\u304c\u539f\u56e0\u3067\u672c\u756a\u969c\u5bb3\u304c\u5f8c\u3092\u7d76\u3061\u307e\u305b\u3093\u3002AI\u3067\u5909\u66f4\u30ea\u30b9\u30af\u3092\u4e8b\u524d\u306b\u8a55\u4fa1\u3057\u3001\u969c\u5bb3\u3092\u672a\u7136\u306b\u9632\u3050\u3053\u3068\u306f\u3067\u304d\u307e\u3059\u304b\uff1f<\/h3>\n\n\n\n

A\uff1aService Collection\u304c\u5099\u3048\u308b\u300cPrevention Center\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u4e88\u9632\u30bb\u30f3\u30bf\u30fc\uff09\u300d\u304a\u3088\u3073AI\u306b\u3088\u308b\u5909\u66f4\u30ea\u30b9\u30af\u8a55\u4fa1\u6a5f\u80fd\u304c\u3001\u5909\u66f4\u8d77\u56e0\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u672a\u7136\u9632\u6b62\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n

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\"\u30ea\u30b9\u30af\u8a55\u4fa1\u6a5f\u80fd\u30a4\u30e1\u30fc\u30b8\"<\/figure>\n\n\n\n
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\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u885d\u7a81\u3068\u4f9d\u5b58\u95a2\u4fc2\u306e\u53ef\u8996\u5316<\/strong><\/td>\u540c\u6642\u4e26\u884c\u3067\u9032\u3080\u4ed6\u30c1\u30fc\u30e0\u306e\u30ea\u30ea\u30fc\u30b9\u8a08\u753b\u3084\u4f9d\u5b58\u30b5\u30fc\u30d3\u30b9\u3068\u306e\u7af6\u5408\u3092\u691c\u77e5\u3057\u3001\u4e8b\u524d\u306b\u30a2\u30e9\u30fc\u30c8\u3092\u767a\u51fa\u3002<\/td><\/tr>
Human-in-the-Loop\uff08\u4eba\u9593\u306e\u5224\u65ad\uff09\u306b\u3088\u308b\u5bfe\u7b56\u7acb\u6848<\/strong><\/td>AI\u304c\u30ea\u30b9\u30af\u3092\u8a55\u4fa1\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u5177\u4f53\u7684\u306a\u30ea\u30b9\u30af\u7de9\u548c\u7b56\uff08\u30ed\u30fc\u30eb\u30d0\u30c3\u30af\u8a08\u753b\u3084\u30c6\u30b9\u30c8\u8ffd\u52a0\u306e\u63a8\u5968\uff09\u3092\u63d0\u793a\u3057\u3001\u5909\u66f4\u627f\u8a8d\u8005\u304c\u5b89\u5168\u306b\u30ea\u30ea\u30fc\u30b9\u3092\u5224\u65ad\u3067\u304d\u308b\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u3092\u63d0\u4f9b\u3002<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Q\uff1a\u5f93\u6765\u578bITSM\u306f\u69cb\u7bc9\u304c\u91cd\u304f\u3001CMDB\u306e\u904b\u7528\u304c\u5f62\u9ab8\u5316\u30fb\u9ad8\u30b3\u30b9\u30c8\u5316\u3057\u304c\u3061\u3067\u3059\u3002ITIL\u306b\u6e96\u62e0\u3057\u3064\u3064\u3001\u77ed\u671f\u9593\u3067\u5c0e\u5165\u3057\u3066\u67d4\u8edf\u306b\u30a2\u30bb\u30c3\u30c8\u3084\u30b5\u30fc\u30d3\u30b9\u69cb\u6210\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u3059\u304b\uff1f<\/h3>\n\n\n\n

A\uff1aPinkVERIFY\u8a8d\u8a3c\u3092\u53d6\u5f97\u3057\u305f\u5305\u62ec\u7684\u306aITIL 4\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u5bfe\u5fdc\u3068\u3001\u67d4\u8edf\u306a\u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u6307\u5411\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u300cAssets\u300d\u3092\u5099\u3048\u305f\u3001\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u306e\u300cService Collection\u300d\u306a\u3089\u53ef\u80fd\u3067\u3059\u3002<\/u><\/strong><\/p>\n\n\n\n

\u5f93\u6765\u578b\u306eITSM\u30c4\u30fc\u30eb\u3067\u554f\u984c\u8996\u3055\u308c\u308b\u300c\u5c0e\u5165\u306b\u5e74\u5358\u4f4d\u306e\u671f\u9593\u3068\u83ab\u5927\u306a\u8cbb\u7528\u304c\u304b\u304b\u308b\u300d\u300cCMDB\u306e\u66f4\u65b0\u304c\u8ffd\u3044\u3064\u304b\u305a\u5f62\u9ab8\u5316\u3059\u308b\u300d\u3068\u3044\u3046\u8ab2\u984c\u3092\u3001\u72ec\u81ea\u306e\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u3067\u89e3\u6c7a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\"Service<\/figure>\n\n\n\n
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\u67d4\u8edf\u3067\u30aa\u30fc\u30d7\u30f3\u306aAssets<\/strong><\/td>\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u3060\u3051\u3067\u306a\u304f\u3001\u30af\u30e9\u30a6\u30c9\u30ea\u30bd\u30fc\u30b9\u3001\u793e\u5185\u30b5\u30fc\u30d3\u30b9\u3001\u4eba\u54e1\u3001\u30d9\u30f3\u30c0\u30fc\u5951\u7d04\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u3068\u305d\u306e\u4f9d\u5b58\u95a2\u4fc2\u3092\u67d4\u8edf\u306b\u30e2\u30c7\u30ea\u30f3\u30b0\u53ef\u80fd\u3002
Lansweeper\u7b49\u306e\u5916\u90e8\u30c7\u30a3\u30b9\u30ab\u30d0\u30ea\u30fc\u30c4\u30fc\u30eb\u3068\u306e\u7d71\u5408\u306b\u3082\u5bfe\u5fdc\u3002<\/td><\/tr>
ITIL 4\u306e\u5305\u62ec\u7684\u30b5\u30dd\u30fc\u30c8
\uff08PinkVERIFY\u8a8d\u8a3c\u53d6\u5f97\uff09<\/strong><\/td>		\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u3001\u5909\u66f4\u5b9f\u73fe\u3001\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u3001IT\u8cc7\u7523\u7ba1\u7406\u3001\u30b5\u30fc\u30d3\u30b9\u69cb\u6210\u7ba1\u7406\u3001\u30b5\u30fc\u30d3\u30b9\u30ab\u30bf\u30ed\u30b0\u3001\u30ca\u30ec\u30c3\u30b8\u7ba1\u7406\u306a\u3069\u306e\u4e3b\u8981\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3092\u7db2\u7f85\u3057\u3001\u554f\u984c\u7ba1\u7406\u3084SLA\u7ba1\u7406\u3082\u6a19\u6e96\u30ab\u30d0\u30fc\u3002<\/td><\/tr>
\u5c0e\u5165\u30b9\u30d4\u30fc\u30c9<\/strong><\/td>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u4e3b\u5c0e\u304b\u3064\u76f4\u611f\u7684\u306aUI\u306b\u3088\u308a\u3001\u5c0e\u5165\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u6570\u30f6\u6708\u3067\u7acb\u3061\u4e0a\u3052\u53ef\u80fd\u3002
\u5c02\u9580\u30d9\u30f3\u30c0\u30fc\u306b\u4f9d\u5b58\u3057\u306a\u3044\u81ea\u5f8b\u7684\u306a\u904b\u7528\u4fdd\u5b88\u3068\u3001\u512a\u308c\u305f\u7dcf\u6240\u6709\u30b3\u30b9\u30c8\uff08TCO\uff09\u3092\u5b9f\u73fe\u3002<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

\u300cService Collection\u300d\u306a\u3089IT\u904b\u7528\u3092\u3072\u3068\u3064\u306e\u57fa\u76e4\u3067\u81ea\u52d5\u5316\u3067\u304d\u308b<\/h2>\n\n\n\n

\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u682a\u5f0f\u4f1a\u793e\u306b\u3001\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306e\u81ea\u52d5\u5316\u304b\u3089\u30a2\u30e9\u30fc\u30c8\u306e\u96c6\u7d04\u3001\u958b\u767a\u30c1\u30fc\u30e0\u3068\u9023\u643a\u3057\u305f\u969c\u5bb3\u5bfe\u5fdc\u3001\u5909\u66f4\u30ea\u30b9\u30af\u306e\u4e8b\u524d\u8a55\u4fa1\u3001ITIL\u306b\u6cbf\u3063\u305f\u57fa\u76e4\u3065\u304f\u308a\u307e\u3067\u3001\u300cService Collection\u300d\u3067\u4f55\u304c\u3067\u304d\u308b\u306e\u304b\u3092\u4f3a\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n

\u300cService Collection\u300d\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u306b\u6765\u308b\u554f\u3044\u5408\u308f\u305b\u3084\u30ea\u30af\u30a8\u30b9\u30c8\u3092AI\u304c\u81ea\u52d5\u3067\u56de\u7b54\u30fb\u89e3\u6c7a\u3057\u305f\u308a\u3001\u904b\u7528\u4e2d\u306b\u76e3\u8996\u30c4\u30fc\u30eb\u304b\u3089\u5c4a\u304f\u30a2\u30e9\u30fc\u30c8\u3092\u307e\u3068\u3081\u3066\u91cd\u8981\u306a\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3068\u3057\u3066\u8d77\u7968\u3057\u307e\u3059\u3002\u969c\u5bb3\u304c\u8d77\u304d\u305f\u969b\u306f\u76f4\u8fd1\u306e\u30b3\u30fc\u30c9\u5909\u66f4\u3084\u30c7\u30d7\u30ed\u30a4\u5c65\u6b74\u3068\u3059\u3050\u306b\u7167\u5408\u3057\u3066\u958b\u767a\u30c1\u30fc\u30e0\u3078\u5f15\u304d\u7d99\u3052\u308b\u307b\u304b\u3001\u30ea\u30ea\u30fc\u30b9\u524d\u306b\u306fAI\u304c\u5909\u66f4\u306e\u30ea\u30b9\u30af\u3092\u8a55\u4fa1\u3057\u3001\u969c\u5bb3\u306e\u672a\u7136\u9632\u6b62\u3092\u652f\u63f4\u3057\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u6a5f\u80fd\u3092\u3001ITIL\u306b\u5bfe\u5fdc\u3057\u305f\u5358\u4e00\u306e\u57fa\u76e4\u306e\u4e0a\u3067\u7acb\u3061\u4e0a\u3052\u3089\u308c\u308b\u70b9\u3082\u7279\u9577\u3067\u3059\u3002<\/p>\n\n\n\n

\n
\n

\n Jira Service Management <\/h3>\n\n
\n
\n
\n \n \"Jira\n <\/a>\n <\/div>\n\n
\n
\n \n Jira Service Management <\/a>\n <\/div>\n
\n \u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u682a\u5f0f\u4f1a\u793e <\/div>\n
\n \"\"\n 2026\u4e0a\u534a\u671f \u8cc7\u6599\u8acb\u6c42\u6570\u30e9\u30f3\u30ad\u30f3\u30b01\u4f4d<\/span>\n <\/div>\n \t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t<\/svg><\/svg><\/svg><\/svg><\/svg>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t4.13\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t8\u4ef6\u306e\u53e3\u30b3\u30df\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n <\/div>\n <\/div>\n\n
\n
\n \n \"Jira\n <\/button>\n\n \n \"Jira\n <\/dialog>\n <\/div>\n \n
\n \n Jira Service Management\u306e\u8a73\u7d30\u3092\u898b\u308b\n \n \n <\/svg>\n <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n\n
\n
\n \n
Jira Service Management\u306e<\/div>\n
\u30b5\u30fc\u30d3\u30b9\u8a73\u7d30\u3092\u898b\u308b<\/div>\n <\/a>\n \n
Jira Service Management\u306e<\/div>\n
\n \n <\/path>\n <\/svg>\n \u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b\n <\/div>\n <\/a>\n <\/div>\n<\/div>\n\n\n\n\n
\n
Service Collection<\/strong> \u516c\u5f0f\u30b5\u30a4\u30c8<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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